Legal Docs

Terms of Service

Read the Terms of Service and License Agreement for Krakepay.

Privacy Policies

Find out more about what information we collect at Krakepay, how we use it, and what control you have over your data.


Learn more about how we keep your work and personal data safe when you’re using our services.

Company Faq

  • What is Binary Options?

    Binary options are a simple and potentially very profitable way to make money from short term movements on the market. By correctly predicting whether the price of an asset will go up or down, you can get a significant income in a continuous way.

  • What is cryptocurrency?

    Cryptocurrency is a digital currency, which functioning is based on blockchain technology. Physically currency doesn't exist, it exist only in virtuality. The most popular cryptocurrencies are Bitcoin, Ethereum, Litecoin, Dash, Ripple. You can use these currencies to fund and trade.

  • What is the minimum and maximum deposit amount?

    The minimum deposit amount is 350$ (or €), and the maximum - 50000$ (or €).

  • Is there any maintenance or registration fee

    No, it is free to open an account with Krakepay.

  • How can I sign up?

    To sign up go to ‘Open an Account oR Register’ and enter the required information. Please make sure the data you submit is correct and up to date. In the future it will simplify withdrawal process.

  • Company Vision

    At Krakepay we remain committed to creating a dynamic and most innovative platform that equips our users with all necessary tools for their trading activities. In a such rapidly-changing and ever-expanding industry, we continuously refine our services to cater to the needs of traders worldwide.

  • Company Values

    We have always followed a client-oriented approach and placed our clients’ interests at the center of all our operations. Arc Trade Options team has a goal to be among the best online trading platforms in the cryptocurrency industry and to retain our reputation as a most reliable and trusted partner.

  • How can I fund my trading account

    You can fund your account by credit cards (VISA/MasterCard), Bank wire transfer, Bitcoin, Ethereum, Litecoin, Altcoins, Neteller, Skrill, Perfect Money.

  • How quickly the funds will be added to my trading account?

    The funds will be available for trading immediately, once we receive a confirmation from payment system.

  • How quickly my withdrawal request is processed?

    Krakepay processes all withdrawal requests within 1 hour. However verification may take longer time, if client didn't submit all requested documents in time.

  • How does the withdrawal process into account work?

    Verification of account will be required and cleared by the accounts department.

  • How can I close my Krakepay account?

    Please email at to request closing of your account. You will receive a confirmation when this request will be completed.

  • How secure is trading with Krakepay?

    Krakepay uses SSL (Secure Socket Layer) technology to encrypt your transactions and keep your personal information as secure as possible. This automated technology is used by major banks and other financial companies who have information on the web. Most browsers support SSL encryption, however, if for any reason your browser is not able to support the technology, you will receive an instant notification. You can verify whether web page is SSL compliant by checking the address. It should start with "https://..." - the "s" stands for "secure".

For general inquiries please contact